FAQ

We are not a large corporate franchise, instead we are a locally owned and operated caring service that has families thanking us regularly for the help we provide. A companion is specifically chosen for their ability to best connect and spend quality time with your loved one.  The business owner will also stay in close touch with you, to ensure your needs are met too. There is a reason that our services are most always referral based.  Companions are hardworking compassionate people dedicated to enhancing quality of life for you and your loved one by meeting them where they are and adapting to what is needed. The owner is a certified dementia practitioner as well, helping you to understand dementia progression and seeing it from the other side.  We can also offer you resources and suggestions to best help you in your care partnering journey.

Our services are provided wherever your loved one resides within Halifax, Sackville, Bedford, Dartmouth, and surrounding areas and will continue with them as they transition. Whether they are in home, assisted living, long term care or in hospital, meeting your loved one where they are is what we do best.

Think of us as a valued friend or family extension, one you can count on for those times you cannot be there yourself.  We are your eyes and ears and what matters to you, matters to us. Our companions receive on going feedback, updates, and training to engage and adapt to your loved one’s interests based on their abilities.  We tailor the visit based on what you want and the day to day needs on our arrival. At anytime you want something different or want us to be watchful or include something, we will. We are there as much for you as we are for your loved one. You can count on us.

Team members are meticulously chosen and receive extensive ongoing training. They are compassionate people dedicated to enhancing quality of life for you and your loved one. They want to know that their clients have a better day because they cared.  They undergo three separate interviews, reference checks, a Canada-wide Criminal/Vulnerable Background check as well as having a current First Aid and CPR certificate. We have full confidence in their ability to make a meaningful connection with your loved one.

We try to work with the schedule you want for your loved one. Some clients are seen once a week and others daily, its all about supporting you and what we can do to help. The minimum number of hours per visit is three hours.

We start by meeting you to learn more about your loved one, their abilities, their likes and dislikes, and their hopes and fears. We work with you to establish visit frequency and to understand what services you feel would most benefit your loved one.  Soon after, we choose a companion whom we feel is the best fit. The next step is to work with you to introduce that person to your loved one. Our companion will always meet them where they are day to day, moment to moment. Our office stays in close touch with you and our companion, to make sure that we are meeting your needs and expectations. There is a reason for our countless testimonials.

Comforting Companions offers services to both professional and family caregivers.  Whether you are looking for a caring, consistent companion for your loved one who understands how dementia affects others, or you are a organization, or family member looking for more personalized consulting or dementia, care education for your team, we can help.